Not every document management organization has the abilities and adaptability to satisfy your firm's requirements. Follow these recommendations to select a document scanning and document management service provider that will help your business operate more proficiently, increase your bottom line and enhance your competitive position; now and as you plan for growth in the future.
Concentrate and Experience: Pick the service provider with the most experienced, to check out companies for which document scanning is their major focus. You can acquire copiers elsewhere; you need a document imaging provider that has designed its reputation on providing high-quality document scanning, document indexing, and document management services.
Make sure that your potential document scanning provider provides strong recommendations from companies in your industry or from firms utilizing their services for comparable applications. For example, if your firm will be including document scanning and electronic document management in the accounts payable department, do they have a guide from another firm doing the same?
The versatility of Services: Does the company provide several solutions for your document imaging and management requirements? Steer clear of businesses that need your firm to improve its processes to fit their solutions. A top-notch document scanning company works with every client to offer the services that best fit their current and future specifications. This implies having the ability to seamlessly incorporate additional projects and people.
On-Site and Outsourcing Alternatives: A good way a professional document management company satisfies every client's requirements is by providing both on-site and outsourced scanning possibilities. Whether your documents must remain on-site, can be processed at an off-site document scanning service, or a combination of both, your document imaging provider should be able to satisfy your desires. Furthermore, document management software for the storage, retrieval, and distribution of your documents should be obtainable as a web-based database, or as an in-house solution running on your internal facilities.
Trustworthiness: Whether you select an in-house or outsourced option, does the company deliver what it guarantees? An experienced document imaging company should offer fast turnaround on document scanning, meet the deadlines set by customers, provide 99.9% uptime or better on its web-based document management database, and be responsive to both service issues and additional requirements.
Regional Offices: Choose a company within a 50-100 mile radius of yours to avoid interruption in your key company procedures. Easy to access production features and customer service teams promote peace of mind when you're handing over control of mission-critical documents. You should also visit the document scanning facility before you award a project to observe the integrity of their operations, quality control procedures and generation process.
Client-Focused Solutions: Scanning and indexing a document are only the starts of a solution; search for a company that is aware of how your company works and the role that the document management solution will play in enhancing your business functions and bottom line. Client-focused services such as on-site staff exercising are standard when working with an experienced document management company. Beyond training, there should be a single point of contact ensuring your complete fulfillment with the quality, accuracy, and timeliness of every project.
Excellent Value: While price should not be the only element when choosing a document imaging provider, a company worth your company will offer you cost-sensitive, expandable services that won't destroy your bottom line. Be wary of high-cost add-ons and vague guarantees of inexpensive services as you grow. An excellent document scanning organization will spell out projected costs up-front, stand behind its responsibilities and show you a quick Return on Investment.
Document scanning can improve staff productivity, lower overall charges and position your organization for growth without growing pains. By carefully weighing service providers against the guidelines above, you're guaranteed of a document management solution that best suits your business plan and bottom line.
Concentrate and Experience: Pick the service provider with the most experienced, to check out companies for which document scanning is their major focus. You can acquire copiers elsewhere; you need a document imaging provider that has designed its reputation on providing high-quality document scanning, document indexing, and document management services.
Make sure that your potential document scanning provider provides strong recommendations from companies in your industry or from firms utilizing their services for comparable applications. For example, if your firm will be including document scanning and electronic document management in the accounts payable department, do they have a guide from another firm doing the same?
The versatility of Services: Does the company provide several solutions for your document imaging and management requirements? Steer clear of businesses that need your firm to improve its processes to fit their solutions. A top-notch document scanning company works with every client to offer the services that best fit their current and future specifications. This implies having the ability to seamlessly incorporate additional projects and people.
On-Site and Outsourcing Alternatives: A good way a professional document management company satisfies every client's requirements is by providing both on-site and outsourced scanning possibilities. Whether your documents must remain on-site, can be processed at an off-site document scanning service, or a combination of both, your document imaging provider should be able to satisfy your desires. Furthermore, document management software for the storage, retrieval, and distribution of your documents should be obtainable as a web-based database, or as an in-house solution running on your internal facilities.
Trustworthiness: Whether you select an in-house or outsourced option, does the company deliver what it guarantees? An experienced document imaging company should offer fast turnaround on document scanning, meet the deadlines set by customers, provide 99.9% uptime or better on its web-based document management database, and be responsive to both service issues and additional requirements.
Regional Offices: Choose a company within a 50-100 mile radius of yours to avoid interruption in your key company procedures. Easy to access production features and customer service teams promote peace of mind when you're handing over control of mission-critical documents. You should also visit the document scanning facility before you award a project to observe the integrity of their operations, quality control procedures and generation process.
Client-Focused Solutions: Scanning and indexing a document are only the starts of a solution; search for a company that is aware of how your company works and the role that the document management solution will play in enhancing your business functions and bottom line. Client-focused services such as on-site staff exercising are standard when working with an experienced document management company. Beyond training, there should be a single point of contact ensuring your complete fulfillment with the quality, accuracy, and timeliness of every project.
Excellent Value: While price should not be the only element when choosing a document imaging provider, a company worth your company will offer you cost-sensitive, expandable services that won't destroy your bottom line. Be wary of high-cost add-ons and vague guarantees of inexpensive services as you grow. An excellent document scanning organization will spell out projected costs up-front, stand behind its responsibilities and show you a quick Return on Investment.
Document scanning can improve staff productivity, lower overall charges and position your organization for growth without growing pains. By carefully weighing service providers against the guidelines above, you're guaranteed of a document management solution that best suits your business plan and bottom line.
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